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Understanding Your VA Patient Billing Statements
Veterans will not be charged for interest or administrative charges until at least December 31 for medical care received since April 2020.VA stopped mailing monthly patient billing statements in April. Veterans with an account balance will receive information-only letters in November with information on copayment charges and voluntary payment options.LEARN MORE
What You Need to Know About the COVID-19 Vaccine
VA is working with the Centers for Disease Control and Prevention (CDC) to plan how to deliver a COVID-19 vaccine when one is available, all while prioritizing Veteran and employee safety. Your VA medical facility will update you when vaccines are available.LEARN MORE
Participate in Ongoing COVID-19 Trials
As part of fight against the COVID-19 pandemic, VA is recruiting volunteers for COVID-19 clinical trials at select VA facilities across the country.PSA VIDEO SIGN UP
VA Report Lists 71 Top Customer Experience Initiatives
Over the past five years, VA's trust scores – as determined by VA's Veteran customers – have increased by 24% – showing the positive impact an intentional commitment to, and investment in customer experience can have for those we serve.LEARN MORE DOWNLOAD
102-year-old World War II Veteran has Columbia park named in her honor
VA Releases Customer Experience Guide for Federal Agencies
The Customer Experience Cookbook is offered as an aid for any government organization or CX practitioners that have the desire to become more customer-centric by establishing a CX program.LEARN MORE DOWNLOAD
Veteran Owes his Life to a Partnership-funded Lung Cancer Screening
Free Customer Experience Training
Veterans and their families can boost their skill set with a free Operational Customer Experience Management training program and certificate offered by Medallia. Attend a November 19 webinar to sign up for the free self-paced online program.LEARN MORE
Learn How to Support a Veteran Loved One
Coast Guard Auxiliary for Camaraderie and Service
Looking for camaraderie and a chance to contribute? Volunteer with the Coast Guard Auxiliary! Auxiliary volunteers help the Coast Guard accomplish its missions. The Auxiliary has units in all 50 states, Puerto Rico, the Virgin Islands, American Samoa, and Guam.LEARN MORE
Tips to Stay Safe from Scammers
VA Podcast: Borne the Battle
Alongside Iraq War Veteran David Eckert, Vietnam War Blue Water Navy (BWN) John Burns educated BWN Veterans on how to file a claim to receive compensation.LEARN MORE LISTEN
Support Veteran Job Seekers on LinkedIn by Writing a Post with #offeringvetshelp and Searching #VetsOpenToWork
Pennsylvania Virtual Veterans Experience Action Center Assists 500+ Veterans with one-on-one assistance
These VA-hosted events offer one-stop VA and community support to include updating and adjudicating claims; enrolling in VA health care, and scheduling medical appointments; accessing housing and temporary financial assistance, and applying for State Veterans Benefits Assistance.LEARN MORE
VA Podcast: My Life, My Story #3: Simon's Work is his Hobby
Listen to Simon's story, whose work is his hobby.LEARN MORE LISTEN
Virtual Events this Week
Nov. 19 - VA Benefits and Claims Town Hall
Nov. 19 - Jacksonville Virtual Career Fair for Veterans
Nov. 19 - Dallas Virtual Career Fair for Veterans
Nov. 19 - Soldiers' Angels Veteran Mobile Food Distribution - San Antonio, Texas
Nov. 19 - VA Caregiver Support Program Expansion
Nov. 19 - VA Benefits Pennsylvania Townhall
Nov. 20 - Soldiers' Angels Veteran Food Distribution - Atlanta, Georgia
Nov. 20 - Olympia, Washington Veterans Stand Down
Nov. 20 - Soldiers' Angels Veteran Food Distribution - Orlando, Florida
Nov. 23 - Virtual Coffee House - Veteran Business Chat
Nov. 23 - Veterans Business Outreach Center Orientation Webinar
Nov. 23 - VA Benefits Georgia Townhall
Nov. 24 - National Virtual Career Fair for Veterans
Nov. 24 - "Chief Chat" with Medal of Honor RecipientsVIEW ALL EVENTS
VAntage Point:
- VA chief research officer receives award for advancing prostate cancer research for Veterans
- VA, federal partners plan for COVID-19 vaccination distribution
- VA report lists 71 top customer experience improvements and initiatives
- VA recruiting volunteers for COVID-19 clinical trials
- VA, America Salutes You partner to bring attention to suicide prevention resources
- VA recognized for clear, consistent communication to Veterans
- VA confirms authority for its health care professionals to practice across state lines
- VA releases 2020 National Veteran Suicide Prevention Annual Report
Need to contact VA?
Veterans Crisis Line: 1-800-273-8255 and press 1, Chat, or Text 838255
Homeless Veteran Resources: 1-877-424-3838 or Chat
White House VA Hotline: 1-855-948-2311Don't know what number to call?
1-800-MyVA411 (800-698-2411) is never the wrong number
Find a VA Facility near you.
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